Refund and Returns Policy – Network Kitchenware

At Network Kitchenware, we strive to ensure your complete satisfaction with our products. However, if you are not entirely satisfied with your purchase, we offer a straightforward Refund and Returns Policy to make the process as convenient as possible.

1. Return Period:

You have a period of 5 days from the date of delivery to initiate a return for a refund or exchange.

2. Condition of Returned Product:

The product must be returned unused, undamaged, and in its original packaging. We reserve the right to refuse returns if the product shows signs of use or damage.

3. Return Shipping:

The customer is responsible for both the return shipping costs and the initial shipping costs.

We recommend using a trackable shipping service to ensure the safe return of the product.

4. Refund Process:

Once we receive the returned product and verify its condition, we will process your refund.

Refunds will be issued to the original payment method used for the purchase.

5. Exclusions:

Certain items such as personalized or customized products may not be eligible for return unless they are defective or damaged upon arrival.

6. Damaged or Defective Products:

If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.

7. Refund Timeframe:

Please allow up to 7 business days for your refund to be processed and reflected in your account.

8. Contact Us:

If you have any questions or concerns regarding our Refund and Returns Policy, please don’t hesitate to contact our customer service team.

Note: Network Kitchenware reserves the right to modify or update this Refund and Returns Policy at any time without prior notice.